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TERMS OF SERVICE AGREEMENT

PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE OR ORDERING SERVICE FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

This Terms of Service Agreement (the "Agreement") governs your use of this website, www.firstu.in (the "Website"), AUTOZO TECHNOLOGIES PRIVATE LTD ("Business Name") offer of products for service on this website, or your service available on this website. This agreement includes, and incorporates by this reference, the policies and guidelines referenced below. FirstU reserves the right to change or revise the terms and conditions of this agreement at any time by posting any changes or a revised agreement on this website. FirstU will alert you that changes or revisions have been made by indicating on the top of this agreement the date it was last revised. The changed or revised agreement will be effective immediately after it is posted on this website. Your use of the website following the posting any such changes or of a revised agreement will constitute your acceptance of any such changes or revisions. FirstU encourages you to review this agreement whenever you visit the website to make sure that you understand the terms and conditions governing use of the website. This agreement does not alter in any way the terms or conditions of any other written agreement you may have with FirstU for other products or services. If you do not agree to this agreement (including any referenced policies or guidelines), please immediately terminate your use of the website.

I. PRODUCTS

Terms of Offer. This website offers for service certain products (the "Products"). By placing a service for products through this website, you agree to the terms set forth in this agreement.

FirstU has proprietary rights and trade secrets in the Products. You may not copy, reproduce, resell or redistribute any Product manufactured and/or distributed by FirstU. FirstU also has rights to all trademarks and trade dress and specific layouts of this webpage, including calls to action, text placement, images and other information.

If you purchase any Products, you will be responsible for paying any applicable tax.

REFUND POLICY:

1. Cash Refund policy is not applicable on FirstU subscriptions. Customer shall avail service in return for the deposits already made. In case of the sale of the vehicle, the customer should furnish sale deed along with the RC transfer certificate to avail cash refund.

2. The maximum validity for any subscription is two years from the date of subscription. NO left-over services will be offered under the subscriptions that have exceeded a period of two years. No cash refunds in case of pending services will be entertained for the subscriptions that have exceeded two years.

TERMS AND CONDITIONS FOR SUBSCRIPTION CHARGES:

1. The monthly subscription charge will differ based on the fluctuation in the market prices of the products used for service.

2. Your claim on repair and accident cover will be subjected to your previous claim settlement and credit score. You can avail up to maximum of Rs. 5000 in each claim. FirstU reserves all rights to issue the claims on repair and accident cover for any applicant.

3. You are not eligible to avail the first periodic service before the completion of first four successful installments. The customer can however get on boarded with our selected Alternate finance partner and avail the service.

NON-AVAILABILITY OF SERVICE:

1. The services will not be available during Firstu declared and National holidays, if its anything scheduled on that day the Firstu have all rights to reschedule the date and time.

2. The Firstu service department will work from 9 to 6 pm and the bookings should be made 24 hours prior.

3. Additional repairs and replacements will be carried out post approval from the customer and may subject to delay in pre-defined completion timeline.

TERMINATION POLICY:

You may have the right to initiate a chargeback request in accordance with the terms and conditions of Your debit or credit card scheme or your bank account. Your chargeback request will be processed by Your debit/ credit card provider or your bank and not by Us. Therefore, Firstu is not liable for the processing of the chargeback requests. FirstU have the right to review your Account and transaction history in order to determine the occurrence of fraud. If Firstu have any reason to believe that there has been fraudulent activity on Your Account Firstu reserve the right to terminate, block or suspend Your Account with immediate effect.

Renewal Policy :

The prior request should be raised by the client for renewal.

II. WEBSITE

Content; Intellectual Property; Third Party Links. In addition to making products available, this website also offers information and marketing materials. This website also offers information, both directly and through indirect links to third-party websites.

FirstU does not always create the information offered on this website; instead the information is often gathered from other sources. To the extent that FirstU does create the content on this website, such content is protected by intellectual property laws of the India, foreign nations, and international bodies. Unauthorized use of the material may violate copyright, trademark, and/or other laws. You acknowledge that your use of the content on this website is for personal, non-commercial use. Any links to third-party websites are provided solely as a convenience to you. FirstU does not endorse the contents on any such third-party websites. FirstU is not responsible for the content of or any damage that may result from your access to or reliance on these third-party websites. If you link to third-party websites, you do so at your own risk.

Use of website; FirstU is not responsible for any damages resulting from use of this website by anyone. You will not use the website for illegal purposes. You will (1) abide by all applicable local, state, national, and international laws and regulations in your use of the website (including laws regarding intellectual property), (2) not interfere with or disrupt the use and enjoyment of the website by other users, (3) not resell domain on the website, (4) not engage, directly or indirectly, in transmission of "spam", chain letters, junk mail or any other type of unsolicited communication, and (5) not defame, harass, abuse, or disrupt other users of the website

License: By using this website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the website in connection with your normal, noncommercial, use of the website. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from FirstU or the applicable third party (if third party content is at issue).

Posting. By posting, storing, or transmitting any content on the website, you hereby grant FirstU a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. FirstU does not have the ability to control the nature of the user-generated content offered through the website. You are solely responsible for your interactions with other users of the website and any content you post. FirstU is not liable for any damage or harm resulting from any posts by or interactions between users. FirstU reserves the right, but has no obligation, to monitor interactions between and among users of the website and to remove any content FirstU deems objectionable, in FirstU 's sole discretion.

III. DISCLAIMER OF WARRANTIES

YOUR USE OF THIS WEBSITE AND/OR PRODUCTS ARE AT YOUR SOLE RISK. THE WEBSITE AND PRODUCTS ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS. FIRSTU EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT WITH RESPECT TO THE PRODUCTS OR WEBSITE CONTENT, OR ANY RELIANCE UPON OR USE OF THE WEBSITE CONTENT OR PRODUCTS.

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, FIRSTU MAKES NO WARRANTY:

THAT THE INFORMATION PROVIDED ON THIS WEBSITE IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THIS WEBSITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PRODUCTS OR THAT DEFECTS IN PRODUCTS WILL BE CORRECTED.

REGARDING ANY PRODUCTS SERVICED OR OBTAINED THROUGH THE WEBSITE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

IV. LIMITATION OF LIABILITY

FIRSTU ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDY, IN LAW, IN EQUITY, OR OTHWERWISE, WITH RESPECT TO THE WEBSITE CONTENT AND PRODUCTS AND/OR FOR ANY BREACH OF THIS AGREEMENT IS SOLELY LIMITED TO THE AMOUNT YOU PAID, LESS FOR PRODUCTS PURCHASED VIA THE WEBSITE.

FIRSTU WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THIS AGREEMENT OR THE PRODUCTS IN ANY MANNER, INCLUDING LIABILITIES RESULTING FROM (1) THE USE OR THE INABILITY TO USE THE WEBSITE CONTENT OR PRODUCTS; (2) THE COST OF PROCURING SUBSTITUTE PRODUCTS OR CONTENT; (3) ANY PRODUCTS PURCHASED OR OBTAINED OR TRANSACTIONS ENTERED INTO THROUGH THE WEBSITE; OR (4) ANY LOST PROFITS YOU ALLEGE.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

V. INDEMNIFICATION

You will release, indemnify, defend and hold harmless . FIRSTU, and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys' fees and expenses, of third parties relating to or arising out of (1) this agreement or the breach of your warranties, representations and obligations under this agreement; (2) the website content or your use of the website content; (3) the products or your use of the products (including Trial Products); (4) any intellectual property or other proprietary right of any person or entity; (5) your violation of any provision of this agreement; or (6) any information or data you supplied to FIRSTU. When FirstU is threatened with suit or sued by a third party, FirstU may seek written assurances from you concerning your promise to indemnify FirstU. Your failure to provide such assurances may be considered by FirstU to be a material breach of this agreement. FirstU will have the right to participate in any defense by you of a third-party claim related to your use of any of the website content or products, with counsel of FirstU choice at its expense. FirstU will reasonably cooperate in any defense by you of a third-party claim at your request and expense. You will have sole responsibility to defend FirstU against any claim, but you must receive FirstU prior written consent regarding any related settlement. The terms of this provision will survive any termination or cancellation of this agreement or your use of the website or products.

VI. PRIVACY POLICIES

FirstU believes strongly in protecting user privacy and providing you with notice of FirstU's use of data. Please refer to FirstU privacy policy, incorporated by reference herein, that is posted on the website.

VII. AGREEMENT TO BE BOUND

By using this website or ordering Products, you acknowledge that you have read and agree to be bound by this agreement and all terms and conditions on this website.

VIII. GENERAL

Force Majeure: FirstU will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott.

Cessation of Operation: FirstU may at any time, in its sole discretion and without advance notice to you, cease operation of the website and distribution of the products.

Entire agreement: This agreement comprises the entire agreement between you and FirstU and supersedes any prior agreements pertaining to the subject matter contained herein.

Effect of Waiver: The failure of FirstU to exercise or enforce any right or provision of this agreement will not constitute a waiver of such right or provision. If any provision of this agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties intentions as reflected in the provision, and the other provisions of this agreement remain in full force and effect.

Governing Law: This website originates from the Bangalore. This agreement will be governed by the laws of the State of Karnataka without regard to its conflict of law principles to the contrary. Neither you nor FirstU will commence or prosecute any suit, proceeding or claim to enforce the provisions of this agreement, to recover damages for breach of or default of this agreement, or otherwise arising under or by reason of this agreement, other than in courts located in State of Karnataka. By using this website or ordering products, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this agreement. You hereby waive any right to trial by jury arising out of this agreement and any related documents.

Statute of Limitation : You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the website or products or this agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Waiver of Class Action Rights: BY ENTERING INTO THIS AGREEMENT, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO JOIN CLAIMS WITH THOSE OF OTHER IN THE FORM OF A CLASS ACTION OR SIMILAR PROCEDURAL DEVICE. ANY CLAIMS ARISING OUT OF, RELATING TO, OR CONNECTION WITH THIS AGREEMENT MUST BE ASSERTED INDIVIDUALLY.

Termination: FirstU reserves the right to terminate your access to the website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this agreement. Following termination, you will not be permitted to use the website and FirstU may, in its sole discretion and without advance notice to you, cancel any outstanding orders for products. If your access to the website is terminated, FirstU reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of the website. This agreement will survive indefinitely unless and until FirstU chooses, in its sole discretion and without advance to you, to terminate it.

BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE  TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

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Autozo Technologies Private Limited
102, Eden Park, 20 Vittal Mallya Road ,
Bangalore-560001

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